AI Enex – Refund & Cancellation Policy
We believe in transparency and fairness—our refund and cancellation terms are designed to ensure your peace of mind.
At AI Enex, we strive to provide high-quality tools and services to our users. This Refund & Cancellation Policy outlines the terms under which refunds and cancellations are handled.
1. Digital Products & Services
AI Enex primarily offers digital tools and online services, which are accessible instantly after use or purchase.
Due to the nature of digital products:
All purchases are generally non-refundable once the service has been accessed or delivered
We do not provide refunds for change of mind after usage
2. Cancellation Policy
Since most of our services are provided instantly:
Orders or services cannot be canceled once initiated or accessed
If you have subscribed to any recurring service, you may cancel it before the next billing cycle to avoid future charges
3. Exceptions (Eligible for Refund)
We may consider refunds under the following circumstances:
Duplicate payment made due to technical error
Service not delivered due to a system failure
Major technical issues preventing proper use of a paid feature
All refund requests will be reviewed on a case-by-case basis.
4. Refund Request Process
To request a refund, please contact us with the following details:
Full name
Email address used for purchase
Transaction ID or payment details
Reason for refund request
Send your request to:
Email: refund@aienex.com
5. Processing Time
Approved refunds will be processed within 5–10 business days
Refunds will be issued to the original payment method
6. Abuse & Misuse Policy
AI Enex reserves the right to:
Deny refund requests in case of abuse, fraud, or misuse
Suspend accounts involved in suspicious activities
7. Changes to This Policy
We may update this Refund & Cancellation Policy at any time. Changes will be posted on this page with an updated date.
8. Contact Us
If you have any questions about these Terms of Use, please contact us: